If you have already submitted or been cc'd on a support request...

If you have already submitted or been cc'd on a support request via email then you are registered and a user account has been created for you.

A link to view your ticket here at the help desk is included in the email confirmation of your support request.

If you'd like to gain access and login for the first time, click "Sign in" (upper right of your browser window) and then click "Get a password" and follow the instructions.

If you've logged in before and forgotten your password, just click "Sign in" and then click "Forgot my password" and follow the instructions.

If you continue to have trouble logging in, please send email to [e-mail], including any message you may receive from the system when you attempt logging in.